Government of Western Australia’s objective

To collocate all community, mental health and primary health care services in the Busselton region under one roof.


The Busselton Health Campus was part of the State Government’s $7 billion health infrastructure program. 

The new health campus includes 84 beds comprising 54 overnight inpatient unit beds, six high care observation beds, 14 same-day beds, six renal dialysis chairs and four palliative beds, an emergency department with 15 treatment spaces, two birthing suites, two operating theatres, one procedure room, medical imaging, outpatients department and an ambulatory health care centre.

Johnstaff’s role

Building Management and Works (BMW) engaged Johnstaff, on behalf of the WA Country Health Service (WACHS), to oversee the completion of documentation and the construction phase of the Busselton Health Campus.

Johnstaff performed the role of State’s Representative and developed and administered a bespoke design and construct (D&C) contract. 

Johnstaff also led the State Advisory Team, a group of specialist design consultants, as auditors of the finalised design documentation. 

New Busselton Health Campus, Busselton, Western Australia

Addressing the issues

As the new hospital site was located next to the existing operational hospital, maintaining continuity of the existing hospital was a key challenge. Our team overcame that issue with open and regular communication with the D&C contractor and hospital staff.

Extensive change management was required following the appointment of the D&C contractor due to late changes to the project brief. Johnstaff completed the additional user group briefing process and managed the various changes to meet client and end users’ expectations.

We successfully managed the signoff process by an extensive group of stakeholders.  

map of the project location


  • Facilitated an extensive stakeholder engagement process with more than 15 hospital user groups and 10 external stakeholder groups

  • Developed and successfully administered a tailored D&C contract to address the site, regional and stakeholder requirements

  • Successfully managed an extensive value management process to ensure the works met the client’s design and budget expectations