ISPT's  objectives

To fully refurbish the 36-level office tower owned by ISPT and fully tenanted by NAB, and to establish a new retail precinct fronting Little Bourke Street, comprising retail, public plaza, child minding centre and the new Movida restaurant.


The base build refurbishment was designed to achieve a 5 Star Green Star design and as-built rating. NAB also engaged Bovis Lend Lease to undertake an integrated fitout concurrent with the base build works. 

The project also included creation of a new front entry that presented to Bourke Street, effectively drawing people through the lobby and into the retail spaces.

Johnstaff’s role

Following the engagement of Bovis Lend Lease to deliver the base build works using a Design and Construct model, Johnstaff was appointed by ISPT to act as its Landlord Representative and Superintendent to the D&C base build contract. 

Johnstaff also provided tenancy coordination services for the retail precinct, which comprised 1,300sqm of lettable space and 2,700sqm of plaza area. 

We liaised extensively with Bovis Lend Lease, the services engineers, building manager, leasing agent and ISPT to coordinate all fitout and opening activities.

500 Bourke Street, Melbourne

Addressing the issues

Both the base build and fitout works were required to be undertaken while the building remained occupied, which required significant staging of services infrastructure upgrades to minimise any disruption to NAB’s operations.

The retail plaza had to be completed before Christmas 2009 to generate additional revenue for ISPT.

map of the project location


  • The project was completed on time and within the ISPT budget

  • Base build and fitout works were undertaken in multiple stages to allow the building to remain occupied

  • Plaza was completed before critical Christmas 2009 deadline

  • Independent integrity of two separate contracts